✦ no question too small
Good questions,
Good questions,
honest answers
Whether you're a charity wondering how we work, or a creative thinking about joining the crew, here's everything you might want to know about OtterS.
For charities & fundraisers
Is it really free? What's the catch?
Yes. The films, photos, and storytelling we're known for are completely free, and they always will be. We run on donations, so charities never pay for the work at the heart of what we do.
Are you adding any paid services?
We're looking into one, and only one. For causes that want ongoing marketing well beyond their event, we're exploring a dedicated service to carry their story further. If it launches, we'll price it only to cover its own costs, never to make a profit. We're a non-profit, so breaking even is the whole point. Everything else stays free.
If it's free, does that mean lower quality?
Not at all. Free work still carries our name, so we hold it to a higher standard. We'd rather do a few projects beautifully than rush ones we don't believe in.
Are you a registered non-profit?
Yes, we're a registered non-profit. We don't have registered charity status yet, so we can't issue tax receipts for donations, but we work with the same care and transparency you'd expect.
What kinds of projects do you take on?
Fundraisers and social impact events, where raising money, awareness, or support for a good cause is the whole point. See the full breakdown on our Services page.
What do you need from us?
Just reach out early, tell us about your cause, and give us access on the day. From there, trust us to tell your story well. No budget needed.
How far in advance should we reach out?
The earlier the better, ideally a few weeks ahead. More time means a stronger concept. But if your event is soon, reach out anyway and we'll see what we can do.
Do you only work in Montreal?
We're based in Montreal and work mostly in and around the city. If you're farther out, reach out anyway and we'll be honest about whether we can make it work.
Who owns the final photos and videos?
You're free to use and share everything we create to promote your cause. We may also feature it in our own portfolio. Full details are in our Terms of Service.
For students & creatives
Do I need experience to join?
Nope. We care about passion, reliability, and a willingness to learn, not a polished résumé. Giving new creatives real experience is exactly why we're here.
What roles can I apply for?
Filmmakers, video editors, photographers, brand marketers, graphic designers, and logistics coordinators. Not sure where you fit? Apply anyway. See all the open roles on the Join the Crew page.
Is this a paid position?
No, we're volunteer-based. What you get instead is hands-on experience, real portfolio work, mentorship from peers, and work that actually matters.
What's the time commitment?
It's flexible and project-based. You're a student first, so you take on what fits your schedule. We'll always be upfront about what a project asks of you.
I'm still in school - can I still join?
Of course you can. Most of us are students too, and being in school is no barrier at all.
What will I get out of it?
Real experience on real projects, portfolio-worthy work, a community of creative friends, and the joy of using your craft to help causes that matter.
A few general ones
What does OtterS actually do?
We're a student-led media collective in Montreal offering free films, photography, and storytelling to charities and fundraisers. In short, we connect young creatives who want experience with causes that need to be seen. Learn more about us.
How can I support OtterS?
Follow and share our work, tell charities who could use us, or join the crew. Every bit helps us keep this free for the causes we serve.
How do I get in touch?
The quickest way is our contact form, or email us at otterscontact@gmail.com. You can also find us on Instagram and LinkedIn.
Still have a question?
We're a friendly bunch and we'd love to hear from you. Ask us anything, no question is too small.
